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Call Sign : 26-CT-3228 Ham M7VIC Posts : 2486 Times Thanked : 169 Join date : 2019-11-10 QTH or Location : Bedford Equipment Used : Various
Subject: Re: Help with my radio Sun Oct 04, 2020 11:39 am
One problem that has been reported several times with this radio is the jack's becoming disconnected from the main board. (They are float or waved soldered so rather thinly soldered and a few inadvertent pushes create dry joints). This is fixed by many owners opening the radio and hand soldering the jack connectors back.
As it's new it might be worth sending back under warranty than attempting a repair yourself unless you're up to it, (but may also invalidate your warranty).
It might also be worth checking the manual for a 'factory reset' procedure and try that out before sending it back.